I am assuming this might be machine specific. Follow these instructions to uninstall WAJAM: Removal instructions for WajamĭNS Unlocker prevents the oxygen login screen by taking control of your proxy server settings located in the LAN settings.Hi haven't heard of this issue from any customers. Unless you remove this software, you can’t disable the proxy server settings and connect to the Autodesk license server. WAJAM software enforces proxy server settings on the Internet Explorer browser. Uninstall it following these instructions: Error: “The application was unable to start correctly (0xc0000142)” Trovi ( Search Protect) prevents desktop subscribers from accessing their products. In some cases could it be helpful to remove Trovi, WAJAM, or DNS Unlocker How to enable automatic proxy detection (WPAD) for Windows.If you are under proxy WPAD follow the steps on the article below: Add the domains on the article above into the Exceptions text box:.Click Advanced (under the Proxy Server area of the page).Then instruct the user to bypass the proxy as follows: If you cannot allow pass-through at the Proxy level, please white-list the above links on Gateway. What URLs / protocols should be accessible for Desktop Subscription to work?.Network Connectivity Blocked by a Proxy Server (or Firewall)Īllow anonymous pass-through at the Proxy level by white-listing the domains on the article below (both HTTP and HTTPS): If there is no error, the connection is established. You should see a blinking cursor. Open a new Command prompt and run the following command: telnet 443.When the Command prompt appears again, the installation is complete.If the User Account Control dialog box appears, click Yes to accept.Type the following command: pkgmgr /iu:”TelnetClient”.Click Start, type cmd in the Start Search box, and press Enter. For details, see the Screencast Telnet for Desktop Subscription. Use Telnet to confirm that the port is open in Windows. Then close the program and reopen it normally. If you have administrator privileges, right-click the product icon (Revit, AutoCAD, and so on) and select Run As Administrator.Delete the file LoginState.xml in %LOCALAPPDATA%\Autodesk\Web Services.Delete the 3 files that begin with the adskflex in C:\ProgramData\FLEXnet. ( Note Files could be hidden).Go to C:\Users\\AppData\Roaming\Autodesk\ and delete the ADUT folder.Go to C:\ProgramData\Autodesk\ and delete the ADUT folder.Delete the following Windows files and folders:.Check that antivirus software or firewall settings are not blocking Internet connectivity.Check that the machine time settings reflect the correct local time.Shut down and try to log in to Windows again.If you still can’t establish a connection, try the following: * This solution applies after installing poodle hotfix or if you are running 2016 Launch the product and test to make sure you can establish an Internet connection.Ĭheck the Internet Explorer Advanced settings.If applying the Hotfix does not resolve the issue, try the troubleshooting steps below:Ĭheck the Internet Explorer connection settings If you are using an Autodesk 2014 or 2015 product, please apply the POODLE Hotfix.
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